About me

I'm System Administrator over 7 years. Like to learn new technologies and help users to solve their problems.

Keys

Support

I'll try to solve users tech problems.

Linux administration

Apache, Nginx, Mysql and other related to web-hosting.

Windows administration

User accounts, permissions, group policies etc.

Virtualization

I'll make a few virtual servers from one physical.

Work principles

Main support aim is happy user

If user's problems solve in reasonable time - he is just pleased.

If Support Department predict problems and advice ways to avoid it - customer is happy and advert you to another peoples.

The best way to solve problem is solve problem totally

If a water pipe leaks in your apartment, you can “solving” the problem day after day by wiping water from the floor, but the best way is turn off the tap and finally fix the pipe.

Tom Limoncelli